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Membership

The Membership Department is responsible for the overall community aspect of vMonarch. The Membership Manager, with Membership Staff, will generally oversee the following:

  • Pilot membership management
  • New member orientation
  • Recruitment
  • Support and enquiries
  • Communication
  • Feedback and suggestions
  • Community standards and moderation
  • Recognition of pilots
  • External relationships

Pilot Management​

All queries relating to account management should be directed to the Membership team or to vAMSYS. Some specific circumstances will require specific actions.

Name Changes​

If a name requires a change, or it has been entered incorrectly, please raise this to the vMonarch Membership Team who can then flag the name for review with vAMSYS directly. vAMSYS will then reach out to the pilot to confirm the change of details required.

Support and Enquiries​

Pilots are encouraged to join our Discord community for support enquiries. In addition to Discord, pilots can email hello[at]vmon.uk to receive support via email, but preference is shown to Discord tickets.